Returns and exchanges

For us, it is important that you are satisfied with your purchase, which is why we want it to be easy to return or exchange items.

Returns & exchanges SWEDEN

If you would like to exchange a product for a different size, color, or model, you need to place a new order.

You have a 14-day right of withdrawal. If you wish to make a return, please contact us at hello@daisycut.se and we will email you a return shipping label. We charge a fee of SEK 59 for returns, which is deducted from your refund. Please note that we do not offer the option to exchange your items directly.

For returns & exchanges, items must be unused, in their original packaging, and with the tags still attached.

You are responsible for the return reaching us and for ensuring it is undamaged. Make sure the product is properly packaged and keep your receipt for the return until it has been confirmed by us.

Refunds for returns are processed within 14 days after Daisy Cut has received your return and are made to the same payment method used for the original purchase.

Returns & Exchanges, EURO countries

If you would like to exchange a product for a different size, color, or model, you need to place a new order.

Send the return to:
Daisy Cut
Wittstocksgatan 4
SE-115 24 Stockholm, Sweden

NOTE! Ask your courier to add our email address when you drop off the package; hello@daisycut.se. This allows us to receive notifications about the delivery.

You have a 14-day right of withdrawal. For returns, items must be unused, in their original packaging, and with the tags still attached.

You are responsible for the shipping costs and for ensuring the return reaches us undamaged. Make sure the product is properly packaged and keep the receipt with the tracking number until the return has been confirmed by us.

Once your return has been received and inspected by us, we will issue a refund for the returned item. The refund will be made to the same payment method used for the original purchase. We reserve the right to refuse the return if the garment has been used, is dirty, or is without tags and original packaging.

Claims

In the event of a claim regarding a defective or incorrect item, Daisy Cut covers the return cost. Contact us at hello@daisycut.se.